Shipping/Delivery info.

We only ship within Canada. Please contact us for the shipping to the United States and Japan.

 

-Processing Time

We usually ship orders on Mondays or Tuesdays. If your order is for local pickup or local free delivery, please place an order at least 48h in advance.

-Shipping Cost

For shipping orders, we only have set-items including shipping fee within Canada.

For delivery orders, the shipping fee is free for the order with $35 or more.

The delivery fee ($12) will be added if your order is less than $35.

If you would like to order specific items for shipping, please contact us at info@coconama.com.

-Shipping in warm weather

Between May to September (depends on the weather), we only accept orders to be delivered within Metro Vancouver (V5*, V6* and V7*) or for local pickup.

-Local Pickup

We take orders for Local Pickup (our store in North Vancouver or any booths outside market). Please choose “Pickup” option at the checkout, we’ll contact you for the pickup location.

-Local Free Delivery

Local free delivery service will be available within Metro Vancouver area (V5*, V6* and V7*) with $35 or more purchase. But please understand that we cannot accept the specific date and time for the delivery. We will contact you to confirm the delivery date/time after your purchase.

-Free Shipping

Free Shipping to anywhere inside Canada will be available with $250 or more purchase.